II. Collection of Customer Data
2.1. We may collect Personal Data from you through various means, including but not limited to instances when you:
a.) provide your Personal Data through our Site for the purpose of registering for and creating an account
b.) agree for the website to access your location
c.) apply for a membership or account with our Healthy Hair Club Card (HHCC) or access your existing HHCC membership through the Site
d.) participate in a promotion or other website features;
e.) request for a product or services information or to receive any marketing, promotional or other types of communications
f.) provide your ratings and review of products as a customer
g.) make purchases through our retail store or Site
h.) make inquiries or comments through our Customer Department through firstname.lastname@example.org; and/or · interact with our sales staff or with us, including in stores/branches.
2.2. You have no obligation to provide any of the Personal Data requested by us. However, depending on circumstances, it may be the case that if you do not provide the requested Personal Data, we may not be able to provide you with certain products and services, or transact with you, that depend on the collection, use or disclosure of your Personal Data.
III. Protecting and Managing Your Personal Data
3.1. We will endeavour to take all reasonable steps to ensure your Personal Data is kept confidential and secure, and to take appropriate technical and organizational measures to prevent unlawful or accidental destruction, accidental loss, unauthorized disclosure or access or other unlawful forms of processing. We will not rent, trade, distribute or sell any Personal Data that you give us to any third party unless we receive your prior consent or applicable law permits the same. Your rights and freedoms as a data subject in accordance with your local laws shall be respected.
3.2. We will put in place reasonable security arrangements to ensure that your Personal Data is adequately protected and secured. Appropriate security arrangements will be taken to prevent any unauthorized access, collection, use, disclosure, copying, modification, leakage, loss, damage and/or alteration of your Personal Data. However, we cannot assume responsibility for any unauthorized use of your Personal Data by third parties which are wholly attributable to factors beyond our control.
3.3. We will take reasonable efforts to ensure that your Personal Data is accurate and complete, if your Personal Data is likely to be used by us to make a decision that affects you, or disclosed to another organisation. However, this means that you must also update us of any changes in your Personal Data that you had initially provided us with. We will not be responsible for relying on inaccurate or incomplete Personal Data arising from you not updating us of any changes in your Personal Data that you had initially provided us with.
3.4. We will also put in place measures such that your Personal Data in our possession or under our control is destroyed and/or anonymised as soon as it is reasonable to assume that (i) the purpose for which Personal Data was collected is no longer being served by the retention of such Personal Data; and (ii) retention is no longer necessary for any other legal or business purposes.
V. Problems, Queries or Complaints